RESERVATION PRIVACY POLICY
Full Privacy Policy Dated May 13, 2023

Protecting your private information is our priority. This Statement of Privacy applies to www.daydreamerdomes.com, and Chillville Collective DBA DayDreamer Domes and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Chillville Collective DBA DayDreamer Domes include www.daydreamerdomes.com. The DayDreamer website is a resort website and any related e-commerce activities related to the operation of the resort. By using the DayDreamer website, you consent to the data practices described in this statement. 
DayDreamer Domes ("DayDreamer Domes" or "we". "us", or "our") located at 397 Blue Star Highway, is committed to protecting your privacy. The information that you provide to DayDreamer Domes is utilized in order for us to (among other things) provide you with the highest level of customer service reflective of the quality of our brand.
This Privacy Policy (“Policy”) applies to our offline and online data collection practices, including when you visit our website at www.DayDreamerDomes.com and any website owned, operated, or controlled by us (collectively the “Site”), visit or stay as a guest at DayDreamer Domes, sign up for free Wi-Fi at DayDreamer Domes, contact us regarding hosting corporate events, gatherings, weddings, or other special occasions at DayDreamer Domes, contact us by phone or email, subscribe to our mailing lists or when you engage with us on social media.
This Policy is subject to our Terms of Use located at: https://DayDreamerDomes/privacypolicy. We may update this Policy from time to time, as specified in the “Changes to This Privacy Policy” section below.

Collection of your Personal Information - 
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future. 

California state law confers certain rights relating to personal information to its residents.  If you are a California resident, please also see our California Consumer Privacy Section in this Policy located below.

Your Consent -
You should read this entire Policy before submitting information to us in any form or using our Site. Whenever you submit personal information to us, you consent to the collection, use, disclosure, transfer, and storage of that information in accordance with this Policy.
We may make full use of all information that is de-identified, aggregated, or otherwise not in personally identifiable form.

Information Collection and Use Of Information -
Sharing Information with Third Parties
DayDreamer does not sell, rent or lease its customer lists to third parties. DayDreamer may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to DayDreamer, and they are required to maintain the confidentiality of your information.
DayDreamer may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with the legal process served on DayDreamer or the site; (b) protect and defend the rights or property of DayDreamer; and/or (c) act under exigent circumstances to protect the personal safety of users of DayDreamer, or the public. 
We collect personal information about you in the following ways: 1) from you when you voluntarily submit information directly to us; 2) using automated technology, including when you visit our Site, social media, or properties or interact with our electronic advertisements or communications; and 3) using third party sources, including our service providers, analytics providers, through social media and other websites or services we interact with. Automated technology collects information from your computer or mobile device and includes cookies, web beacons, locally shared objects, or other similar technology. More information is given below in the "Cookies and Other Technology" section below.
All personal information may be used for the purposes stated in this Policy.  We will retain your personal information for the period necessary to fulfill that purpose and as otherwise needed to comply with applicable law and internal company policies.
We may combine data collected from third-party sources.
We collect, use, and disclose your personal information as described in the chart in Annex 1 below. 

Our third-party providers are bound by confidentiality obligations and are restricted to only using the data to provide our business with applicable services.

Retention of Data -
We will retain your personal information (collected through offline and online methods) for as long as it is necessary for the purposes described in this Policy. We will also retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Intended Audience of Websites; COPPA Compliance -
We are in compliance with the requirements of the Children's Online Privacy Protection Act (“COPPA”).  We do not knowingly collect information from minors in the United States or elsewhere with or without the consent of their parents or guardians.  If you are not 16 or older, you should not visit or use our Site or social media accounts.  If you become aware that a child has provided us with personal information without appropriate consent, then please contact us using the details below so that we can take the appropriate steps in accordance with our legal obligations and this Policy.

Email Marketing & Communications -
From time to time, DayDreamer may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from DayDreamer or click on a link therein. If you would like to stop receiving marketing or promotional communications via email from DayDreamer, you may opt out of such communications by clicking the unsubscribe button. If you no longer wish to receive email marketing communications from us, you may opt-out of receiving marketing-related emails by using the unsubscribe method provided in our communications (e.g., by clicking on the “unsubscribe” link in the email to unsubscribe). Please note that unsubscribing from our promotional material will not prevent us from contacting you for other reasons, such as order confirmations, responses to customer service inquiries, or information about an event for which you have registered.

Security -
For your security, our web-based ordering system utilizes the most up-to-date Secure Socket Layer (SSL) technology. This software ensures that all sales transaction information is transferred safely via encrypted methods.
All orders placed on the Site require a credit card. Upon submitting an order, all credit card numbers are transmitted via secure and encrypted methods. If desired, credit card numbers can be kept on file for future purchases. For your security, these credit card numbers are stored in secure, encrypted databases.
The transmission of information via the Internet is not completely secure. Although we strive to protect your personal information in accordance with this Policy, we will not be liable for the disclosure of personal information obtained due to errors in transmission or security breaches.
 
Cookies and Other Technology -
Use of Cookies
The DayDreamer website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize DayDreamer pages, or register with DayDreamer site or services, a cookie helps DayDreamer to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same DayDreamer website, the information you previously provided can be retrieved, so you can easily use the DayDreamer features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the DayDreamer services or websites you visit. 
A “cookie” is a small text file that is placed onto an Internet user’s web browser or device and is used to remember and/or obtain information about the user. A “web beacon” is a small object or image that is embedded into a web page, application, or email and is used to track activity. They are also sometimes referred to as pixels and tags.
To find more information about cookies please visit www.allaboutcookies.org.  Most browsers are initially set to allow cookies, but also offer the option to restrict cookies or warn you of their use.  By disabling cookies, you won’t be able to enjoy the convenience provided by our customization.
Links This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information -
DayDreamer secures your personal information from unauthorized access, use, or disclosure. DayDreamer uses the following methods for this purpose:
 -  SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed. 

THIRD PARTY ADVERTISING AND ANALYTICS DISCLAIMER -
We and/or third parties including third-party advertising companies and service providers on our behalf, may use cookies, web beacons and other similar technology, to collect information from you such as your activities on the Site for the purposes described in this Policy including analytics, targeted advertising, monitoring performance, and improvement of our Site (traffic, errors, page load time, popular pages, etc.)
Examples of our third-party service providers to help deliver our services or to connect to our services include:

Google Analytics -
We use Google Analytics to understand how our website, services, and products perform and how you use them. To learn more about how Google processes your data, please visit https://policies.google.com/privacy/ . To opt out of Google Analytics please visit https://tools.google.com/dlpage/gaoptout.
Remarketing Services: We use remarketing services to inform, optimize, and serve ads on third-party websites to you based on your use of our Site and social media. For more information regarding targeted advertising and to learn about your own choices in connection with it, please visit http://www.aboutads.info/choices. If you choose to opt out, you will continue to receive advertisements but they will not be tailored to your interests.
Facebook: We use Facebook to advertise and market our services to you. To learn more about how Facebook uses your data please visit https://www.facebook.com/help/325807937506242/ or log on to your Facebook account and access your settings. To understand more about Facebook advertising please see here https://www.facebook.com/about/ads.
This Policy does not apply to, and we are not responsible for, third-party cookies, web beacons, or other tracking technologies, which are covered by such third parties’ privacy policies. For more information, we encourage you to check the privacy policies of these third parties to learn about their privacy practices.

External Links -
We may make available third-party applications through our Site and social media applications for your use,  Links to such applications, any other websites included in this Site or links on our social media accounts operate with privacy policies beyond our control.  Unless otherwise indicated, once you have left our Site or our social media account, all use of information you provide is governed by the privacy policy of the other website’s or social media account's operators.  We are not responsible for any transactions that occur between you and a third-party website or social media account.

CALIFORNIA CONSUMERS ONLY:  Your California Privacy Rights
The purpose of this section is to inform California residents from whom we may collect personal information about certain rights California affords to its residents with respect to personal information.

Automatically Collected Information -
Information about your computer hardware and software may be automatically collected by DayDreamer. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the DayDreamer website. 

RIGHT TO KNOW ABOUT PERSONAL INFORMATION COLLECTED, DISCLOSED, OR SOLD -
You have the right to request that we disclose to you the following information about the personal information we collect from you:

• categories of personal information collected;

• categories of sources of personal information collected;

• the business or commercial purpose for collecting or selling personal information;

• the categories of third parties with whom we share personal information; and

• the specific pieces of personal information we have collected about you over the past 12 months.

You also have a right to know if we have sold or disclosed your personal information for a business purpose over the past 12 months and, if so, the categories of personal information sold or disclosed and the categories of third parties to whom the personal information was sold or disclosed, along with the business or commercial purpose for which the personal information was sold or disclosed.
Information we have about you in our records. You will be asked to provide us with two or three pieces of information that will help us to verify your identification.
 
Right to Deletion -
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and

• Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us

• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;

• Debug to identify and repair errors that impair existing intended functionality;

• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;

• Comply with the California Electronic Communications Privacy Act;

• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;

• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;

• Comply with an existing legal obligation; or

• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

 
Information Collected -
Within the past 12 months, we have collected the categories of personal information about California consumers as described in this Policy in the section labeled “Information Collection and Use of Information.

Information Sold or Disclosed -
We have not sold any personal information to third parties for business or commercial purposes in the preceding 12 months. 
We have disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding 12 months 

• Personal Identifiers

• Commercial Information

• Internet/Network Activity

• Biometric Information

We do not sell the personal information of individuals under 21 years of age without affirmative authorization.

RIGHT TO REQUEST DELETION OF PERSONAL INFORMATION -
You have the right to request the deletion of your personal information collected or maintained by us (“Request to Delete”), subject to certain exceptions permitted by law.
To make a Request to Delete, please submit a verifiable consumer request pursuant to the instructions below. You may only make a Request to Delete twice within a 12-month period.  We will acknowledge your Request to Delete within 10 days and will attempt to respond substantively within 45-90 days.
The Request to Delete must provide sufficient information to allow us to verify that you are the person about whom the personal information was collected, sold or disclosed and must contain sufficient detail to allow us to properly understand, evaluate and respond to your request.  If we cannot verify your identity, we will not be able to respond to your request. Additionally, as permitted by law, if the information requested to be deleted is necessary for us to maintain, we will not be able to comply with your request.  We will notify you if this is the case.
A Request to Delete requires two steps: 1) making the Request to Delete and 2) confirming that you want your information to be deleted.
You can make a Request to Delete in the following ways:

• You may make a request here: info@daydreamerdomes.com

• You may also make a request by phone by contacting us at 269-906-0916

Once we receive your initial request to delete and your separate confirmation to delete, we will need to verify that you are the person that is the subject of the request (the “Verification Process”). The Verification Process consists of matching identifying information provided by you with the information we have about you in our records. 
Depending on the sensitivity of the personal information you are requesting to delete, we may need to match two or three pieces of identifying information from your request with information from our records.  If your request to delete involves deleting very sensitive information, we may also need a signed declaration stating that you are the consumer whose personal information is the subject of the request.
We will retain correspondence, documents, and information related to any Request to Know, Request to Delete, or Request to Opt-Out for 24 months as required by law.

RIGHT TO OPT-OUT OF SALE OF PERSONAL INFORMATION -
You have the right to opt-out of the sale of your personal information.  We do not and will not sell your personal information.  If this changes in the future, we will provide you with the required notice and the right opt-out.

RIGHT TO NON-DISCRIMINATION FOR EXERCISING CONSUMER PRIVACY RIGHTS -
You have the right not to receive discriminatory treatment for exercising your privacy rights conferred by the California Consumer Privacy Act, including by exercising the rights specified herein.

AUTHORIZED AGENT INFORMATION -
You may designate an authorized agent to make a request on your behalf under the California Consumer Privacy Act.
In order to allow an authorized agent to make a request on your behalf, please email us at info@daydreamerdomes.com to provide your written request and consent to an authorized agent.
When your authorized agent makes a request related to your personal information, we will require the agent to provide the above-written permission.  We may also require that you verify your own identity directly with us at the time such a request is made.
California Do Not Track Notice:
Because there are not yet common, industry-accepted “do not track” standards and systems, our website does not respond to Do Not Track signals.  In addition, we may allow third parties to collect personal information from your activity on our website, as described in the “Information Collection and Use” section above and described in Annex 2 below.

Changes to This Privacy Policy -
This  Policy may be revised from time to time for any reason.  If this  Policy changes, the revised policy will include a new effective date, and we will notify you of such changes by posting the revised policy on this page.  Be sure to check the Policy whenever you submit personal information to us.

Annex 2 -
(Collections, Use, and Disclosure of Personal Information)
Types of information we collect
When you visit our Site (including your online activities on our Site), make hotel accommodations using our Site or via phone, register as a DayDreamer Domes hotel member, make an inquiry about hosting an event at DayDreamer Domes (through our Site, in person, or by phone), sign up for free Wi-Fi at DayDreamer Domes, host an event at DayDreamer Domes, otherwise volunteer your information to us, enter a promotion or competition conducted by us including dropping your business card, engage with us on social media, or otherwise interact with us through posting content on our Site, or communicate with us via phone (including text) or email. 
We may also collect information from third-party sources, such as Expedia, travel agencies, third-party service providers, opt-in lists, publicly available data, consumer reporting agencies, other companies, and referrals
Your computer or mobile device, through your online activities and interactions with us, including, without limitation, your use of our services, your online activity on our Site, and on our social media channels or through our third-party sources. 
Third-party sources such as Expedia, third-party service providers, travel agencies, opt-in lists, publicly available data, consumer reporting agencies, other companies, and referrals
Your in-person visit to our property, including but not limited to our restaurants, hotel bars, lobby, parking lot, conference rooms allotted for events and meetings, and other general areas. 

Category and Types of Information we collect:
Personal Identifiers - name, signature, mailing address, telephone number, email address, date of birth, location.
Commercial Information -services such as reservations for stay and events purchased, obtained, considered, reviewed, or other purchasing or consuming habits
Internet/Network Activity - IP address, your device information, domain name, browsers you used to access our Site and services, webpages viewed, time spent on webpages, links clicks, transactions entered into, and site-navigation patterns

How we use it:
- To make and fulfill guest reservations, send you communications regarding your reservations – including confirmation and receipt, communicate with you during your stay, provide customer service and support, respond to your request for proposals regarding hosting events at DayDreamer Domes, follow up with you after you have communicated with us or submitted information to us regarding your stay or your request for a proposal; 
- To improve our business operations, property, and services including event hosting offerings, Site, and social media;
- To provide you with a customized user experience;
- To send promotional communications or marketing offers (unless you have requested that we not send such communications); 
- For marketing, research, legal, and other business purposes; 
To comply with our policies, procedures, and legal obligations, including complying with law enforcement or governmental authority requests, investigating fraudulent activity, resolving disputes, and enforcing our legal agreements and policies. 
- Analyze and track usage of our services including our Site and social media accounts; - Determine the popularity of our property, Site, and other related services including but not limited to event hosting; Better understand how you use our Site and services; Develop new service offerings; Enhance, modify, or improve our Site, services, and products; Provide you with a customized guest experience and present offers tailored to your personal preferences;
To send promotional communications or offers including invitations to events, taking surveys, and participating in promotions (unless you have requested that we not send such communications); 
- For other marketing, research, legal, and other business purposes; To comply with our policies, procedures, and legal obligations, including complying with law enforcement or governmental authority requests, investigating fraudulent activity, resolving disputes, and enforcing our legal agreements and policies.
- To maintain and preserve the security and safety of our guests, employees, premises, and property; to improve our premises and your customer experience; and to comply with our policies, procedures, and legal obligations, including complying with law enforcement or governmental authority requests, investigating fraudulent activity, resolving disputes, and enforcing our legal agreements and policies.
- Service providers, and contractors that we use to support our business and operations (e.g. Expedia, vendors hosting or operating our Site, entities that deliver marketing messages and advertisements, and fraud detection service providers entities that provide event-based services such as catering) who have agreed to keep the information confidential and use it only to provide the applicable services; 
- Third-party payment processors, including in connection with transactions where we require credit or debit card account information such as credit or payment card account information (including card number, expiration date, and security code); 
- Third-party companies we work with who help to gather information from you or help us to communicate with you, entities that assist with data analytics, analyzing Site metrics, advertising, and behavioral remarketing.
- Third parties (including, without limitation, governmental agencies) if required to do so by law, regulation, or court order; to respond to governmental and/or law enforcement requests; an acquirer or successor-in-interest in the event of a reorganization, merger, sale, change of control, consolidation, joint venture, assignment, transfer or other disposition of all or any part of DayDreamer Domes or its affiliates including any negotiation thereof; and
Third-party sponsors of contests, sweepstakes, discounts, and promotions that you enter into. Consultants, service providers, and contractors that we use to support our business and operations; 
- Third-party companies we work with who help to gather information from you or help us to communicate with you, including for purposes of data analytics or behavior remarketing, as explained further below; and
- Third parties (including, without limitation, governmental agencies) if required to do so by law, regulation, or court order; to respond to governmental and/or law enforcement requests;
An acquirer or successor-in-interest in the event of a reorganization, merger, sale, change of control, consolidation, joint venture, assignment, transfer, or other disposition of all or any part of DayDreamer Domes or its affiliates including any negotiation thereof.
- Third-party service providers such as security services, vendors hosting our data, etc.
- Third parties (including, without limitation, governmental agencies) if required to do so by law, regulation, or court order; to respond to governmental and/or law enforcement requests.
- External Data Storage Sites

We may store your data on servers provided by third-party hosting vendors with whom we have contracted.

Changes to this Statement -
DayDreamer reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information -
DayDreamer welcomes your questions or comments regarding this Statement of Privacy. If you believe that DayDreamer has not adhered to this Statement, please contact DayDreamer at:
 
Chillville Collective LLC, DBA DayDreamer Domes
397 Blue Star Highway
South Haven, Michigan 49090

Email Address:
INFO@DAYDREAMERDOMES.COM 
 
Effective from May 13, 2023.